At Precept Law Group, our commitment is to serving you, not tracking time. We are one of the first law firms in the nation to offer its customers a service guarantee with the mission of fostering open, long-term relationships. We strive to offer VIP treatment to every customer and measure our success based on meeting or exceeding your expectations.
Delivering unmatched service
We are so confident we will deliver unmatched value in the services we provide that we encourage you to determine what the value of the service was worth to you based on your experience. If it was less than the price you paid, call us, articulate the shortcomings, and we will negotiate a fair price with you. What we ask in return is for you to define the unmet expectation, or explain how we could have better served you. In effect, you will be helping us make adjustments and to improve our service.
Providing and improving value to our customers is the primary measure of our success!